Circulation

1. Borrowing Privileges
2. Loan Periods
3. Renewals
4. Returns
5. Charges
6. Holds
7. Missing Materials
8. Inter-Campus Loan
9. Missing Materials
10. Suspension of Borrowing Privileges
11. Grievance Procedure

1. Borrowing Privileges


1. Students

All currently registered students will be issued a library card at the library circulation desk with valid identification demonstrating proof of registration (i.e., Driver’s License, current student identification card, current student activities card, or a registrar’s print out of current class schedule). Students are not permitted to check out video recordings, sound recordings or educational software for use outside of the library.Students may view media items or check out instructional workstations for in-house use by presenting a valid library card to staff at the library circulation desk.

2. Community Borrowers

   Community borrowers are not permitted to use video recordings, sound recordings, instructional software or workstations, nor are they permitted to check out media items for outside use.

3. Classified and Confidential Staff

Classified and Confidential Staff will be issued a library card at the library circulation desk with valid identification demonstrating proof of employment (i.e., Staff Identification Card or Driver’s License). This card will remain valid until termination of employment.Classified Staff may check out media items (excluding active Telecourse videotapes and “Faculty Use Only” items) and workstations by presenting a valid library card to staff at the library circulation desk.

4. Academic and Management Staff

Academic and Management Staff will be issued a library card at the library circulation desk with valid identification demonstrating proof of employment (i.e., Staff Identification Card or Driver’s License). This card will remain valid until termination of employment. Academic and Management Staff may check out media items (excluding active Telecourse videotapes) and workstations by presenting a valid library card to staff at the library circulation desk.

2. Loan Periods

   Loan Periods

   	Materials		Workstations
   Patron Type	Loan Period	Item Limit	Loan Period	Item Limit
   Students	Library Use Only	1 Item	1 Hour	1 Item
   Community Borrowers	N/A	N/A	N/A	N/A
   Classified and Confidential Staff	7 Days1	20 Items	1 Hour	1 Item
   Academic and Management Staff	7 Days2	20 Items	1 Hour	1 Item

¹ Excluding active Telecourses and “Faculty Use Only” items.
² Excluding active Telecourses.

3. Renewals

Renewals will be permitted as long as another patron has not requested the item. District employees can renew items for the same circulation period as the initial checkout either in person at the library circulation desk or by phone.

4. Returns

Media items may be returned to any library on any of the three RCCD campuses (i.e., Riverside, Moreno Valley, and Norco).

5. Charges


1. Overdue Fines

It is the patron’s responsibility to return media materials on time. Each item is assigned a due date and overdue notices are sent as a courtesy to the patron. Overdue items are assessed a fine of 20 cents per day per item. Overdue hourly reserve items accrue a fine of $1.00 per hour per item. Fines will not be charged for days that the library is closed. The maximum overdue fine is $20.00 per item.

Notification by mail will be sent out in accordance with the following schedule:

Schedule of Printed Notices
7-Day Loan Period

1st overdue notice	Sent 3 days after due date
2nd overdue notice	Sent 14 days after due date
3rd overdue notice	Sent 21 days after due date
Replacement bill	Sent 28 days after due date

2. Replacement Bills

Bills for replacement of materials are generated after the third overdue notice has been issued. Replacement bills include overdue fines, the actual replacement cost of the item, and a $10.00 processing fee. If an item is returned within a year from the date that the replacement bill was issued, the replacement cost of the item will be refunded. The processing fee and the overdue fines will not be refunded.

3. Lost/Stolen Library Cards

The library is not responsible for items charged to lost or stolen library cards. Circulation staff should be notified as soon as soon as the patron discovers that their card is missing. A replacement card may be purchased for $1.00.

6. Holds

District employees may place a hold on an item that is checked out either in person at the library circulation desk, library reference desk or by phone. A Library Transaction Request form must be completed for each item. The patron will be notified as soon as the item is available. Media material awaiting pickup will be held at the Library circulation desk for one (1) week.

7. Missing Materials

District employees may submit a search request for missing materials either in person at the library circulation desk or the library reference desk. A Library Transaction Request form will be completed for each item. The circulation staff will search for the item for two weeks, and then notify the patron of the outcome of the search.

8. Inter-Campus Loan

District employees may request media materials from any of the three RCCD campuses in accordance with their Borrowing Privileges; however, patrons should attempt to locate items at their home campus first. Items can be requested either in person or by phone at the library circulation desk or library reference desk. A Multimedia Request Form must be completed for the required materials. The patron will be notified as soon as the item is available. Upon arrival, the requested items will be held at the library circulation desk for one (1) week.

9. Suspension of Borrowing Privileges


1. Students

Students will not be able to use media materials under each of the following circumstances:

• When they have checked out the maximum number of media items (1).
• When they have checked out the maximum number of library items (20).
• When their library card has expired (usually at the session’s end).
• If they owe more than $25.00.
• When they have been issued a replacement bill.
2. Community Borrowers

Community borrowers are not permitted to use multimedia materials.

3. District Employees – Classified and Confidential Staff

Classified and Confidential Staff will not be able to check out items under each of the following circumstances:

• When they have checked out the maximum number of media items (5).
• When they have checked out the maximum number of library items (20).
• When their library card has expired (end of employment).
• If they owe more than $25.00.
• When they have been issued a replacement bill.
4. District Employees – Academic and Management Staff

Academic and Management Staff will not be able to check out items under each of the following circumstances:

• When they have checked out the maximum number of media items (10).
• When they have checked out the maximum number of library items (50).
• When their library card has expired (end of employment).
• If they owe more than $25.00.
• When they have been issued a replacement bill.

10. Grievance Procedure

If any patron feels there are mitigating circumstances that should be considered in respect to overdue fines or replacement bills, she/he may discuss the situation with the following people until a resolution to the situation has been attained:

1. Public Services Librarian
2. Dean of Library/Learning Resources
3. Vice President of Academic Affairs

If, after consulting with each of these individuals no resolution to the situation has been attained, the patron may follow the District’s Formal Grievance Procedure.